Lets work together 

Complaints 

Clients are at the heart of our business and delivering an outstanding service at all times is what we strive to do. However, we recognise that from time to time our clients may have cause to make a complaint. 
 
Red circle is committed to dealing with complaints effectively and fairly in accordance with the Financial Conduct Authority's complaint handling rules and guidance. If our clients have cause to complain, it will be dealt with by a dedicated team focused on ensuring that clients are treated fairly during the process. 
 
If our clients are not satisfied with the outcome of their complaint, they will have the right to refer it to the Financial Ombudsman Service, free of charge, at The Financial Ombudsman Service Exchange Tower, London E14 9SR, or by going to their website www.financial-ombudsman.org.uk 

Jurisdiction 

This website should not be regarded as an offer or solicitation to conduct investment business, as defined by the Financial Services and Markets Act 2000. Red Circle does not make any warranties, express or implied, that the products or services advertised are available in your jurisdiction. The information within this website is for UK citizens only and is subject to the laws of England and Wales. 
Privacy Policy
 
Last modified 8th April 2014
 
1. Scope
 
This privacy policy covers your usage of and interactions with this website. The data controller responsible for this website is Red Circle. If you have any questions in relation to our use of your details, write to us at 129 Ball Hill South Normanton Derbyshire DE55 2EB United Kingdom.
 
2. Data collected by third parties
 
This website is hosted by Spoton.net Limited. The Spoton.net Limited privacy policy, which can be viewed at http://itseeze.co.uk/privacy-policy/, applies to this site.
 
3. Access to and sharing of data
 
In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales.
 
If we wish to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.
 
4. Data we collect and how we use it
 
When submitting a form on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties.
 
5. Changes to this privacy policy
 
We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.